Complaints and Support
Ofqual Contact Information
If you have any questions, concerns or complaints about an FDQ qualification or service, we encourage you to contact FDQ in the first instance so that we can work with you to resolve the matter.
If you wish to contact the regulator directly, or if your enquiry relates specifically to Ofqual, you can use the following services:
Ofqual Enquiries
For general enquiries, please contact Ofqual's Enquiries Service:
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Telephone: 0300 303 3344
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Contact: Enquiries - https://www.gov.uk/guidance/contact-ofqual
Making a Complaint to Ofqual
If you wish to make a complaint to Ofqual, you must first complete FDQ's complaints process. When submitting your complaint to Ofqual, you will need to provide a copy of FDQ's final response.
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Make a complaint - https://submit.forms.service.gov.uk/form/6208/make-a-complaint/MbaJgQQx
Reporting Malpractice, Qualification Fraud or Wrongdoing
If you have concerns about malpractice, qualification fraud or wrongdoing, you can report these directly to Ofqual using their whistleblowing service.