Given the recent Government directive (04th January 2021) we will return to providing certificates in PDF format. Certificates will continue to be checked and approved each week, claims arriving by 12 noon each Thursday will be available on FDQAwards by 4pm the same day.

The PDF process will continue for the short number of weeks during lockdown and once staff members can return to the workplace, we will print hard copies and issue to FDQ centres across the UK.

If you have any queries regarding the above, please do contact FDQ at, the mailbox is monitored hourly by the home working team during working hours of 08.30 to 17.00.


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