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Privacy Policy Introduction This policy identifies how and why we collect and store personal data, and how we use and share it. It also sets out your rights in relation to your personal data, how to contact us and how to report any concerns in the way we process your personal data. What we collect 1. Users FDQ may collect the following information: • name and job title • contact information including email address • demographic information such as postcode 2. Our Centres FDQ will collect personal data relating to the centre’s executives, assessors, and internal quality assurers (IQAs) and staff using our online platform. This may include names, addresses, job titles, email addresses, business telephone numbers and CVs. 3. Learner data We collect the name, gender, ethnicity, language and date of birth of learners. We may also collect other personal data if required. This may relate to our external quality assurance and moderation procedures, any complaints or appeals we may receive; also any investigations we may need to carry out. Learner data is entered onto our web platform by our centres in order to register a learner upon our qualifications or apprenticeships. This registration enables provision of assessment, certification or other services provided by us. At the time of registration learners are assigned a unique learner registration number. We may also be provided with sensitive personal data to support requests for reasonable adjustments or for investigations, complaints, or appeals. This sensitive data should only be provided by your centre to FDQ, if they have your consent to share it with us. How do we use your personal data? FDQ can only make use of personal data with reference to one of the stated conditions for processing as listed within the Data Protection Act 2018. Where possible we will ask for your consent before use of your personal data. Consent is and will always be optional. We may use the personal data provided where necessary for our legitimate interests as an AO and EPAO. Personal data will be held for the qualifications or apprenticeships that a learner has been registered for. It will be used by FDQ to manage the registration and any other services required including assessment, quality assurance, appeals and complaints. If provided, reasonable adjustment details will be reviewed to apply to the assessment process. The data will also be used to provide a certificate of achievement and other proofs of learning. We may also process your personal data if required by law, including to respond to requests by government or law enforcement authorities, or for the prevention of crime or fraud. Who do we share your personal data with? FDQ will not sell your personal data to any other party. We may be required to share your personal data with our regulators and other government departments in line with our operating conditions. If necessary we may also share data with legal and other professional services contracted to us in connection with provision of learning, assessment, and training products and services such as markers, moderators and assessors. We will ensure there is a contract in place with such third parties which include obligations in relation to the confidentiality, security, and lawful processing of any personal data shared with them. We will not share your personal data with any other third parties unless we are required to do so by law. We do not currently use or expect to use any third parties located outside the European Economic Area. We take all reasonable steps to ensure that our staff protect your personal data and are aware of their information security obligations. We limit access to your personal data to those who have a genuine business need to know it. How long will we keep your personal data? We will retain personal data relating to learning, assessment, and certification to enable us to provide information about your learning or a replacement certificate. We will also retain personal data relating to our quality assurance processes, appeals, or and investigations. This will ensure we are able to comply with any contractual, legal, audit and other regulatory requirements or any orders from competent courts or authorities. Where do we store your personal data and how is it protected? FDQ has put in place a series of technical and organisational measures to protect and safeguard all data it holds. For example, data is securely stored in our dedicated data centre, where appropriate data and devices are encrypted, staff receive training and briefings on information security and data handling. We take reasonable steps to protect your personal data from loss or destruction. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. FDQ Privacy Policy v2.0 01.03.2024 Page 3 of 4If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect. Your Rights Subject to some legal exceptions, you have the right to: • Request a copy of the personal information FDQ holds about you • To have any inaccuracies corrected • To have your personal data erased • To place a restriction on our processing of your data • To object to processing • To request your data to be ported (data portability). The ICO website has further details about these rights. To make a request as described above, please contact FDQ Pure Offices, 4100 Park Approach, Thorpe Park, Leeds, LS15 8GB Tel: 0113 859 1266 Email: fdq@fdq.org.uk The latest contact details for the ICO can be found on their website. Download PDF

Explore who we are at FDQ, with 25 years in the Food and Drink Industry. Discover our qualifications and bespoke training today! Who are we? FDQ is a specialised awarding and End-point Assessment Organisation for the Food and Drink Industry in England, Wales and Northern Ireland. With over 25 years of experience, we offer qualifications in Butchery, Bakery, Food Safety, HACCP, Allergen Awareness and more. FDQ also accredits bespoke training programmes tailored to business needs. FDQ provides End-point Assessments (EPAs) for Food and Drink Apprenticeships, ensuring fair and flexible evaluations. FDQ's experienced examiners, sample questions and online testing platform (FDQAssess), support apprentices in meeting industry standards efficiently. Timeline.... 1946 The Institute of Meat (IoM) now sister organisation to FDQ was introduced 1986 2001 The Meat Training Council, a not-for-profit skills charity was formed Food and Drink Qualification Ltd was created, John Herbert Alan Stevenson became the first Company Director 2005 2011 Bill Jermey is appointed as Director of Food and Drink Qualifications (FDQ) FDQAwards was introduced by FDQ, a secure centre management system for approved FDQ centres 2013 Terry Fennell appointed as Group Operations Manager for the Food and Drink Training and Education Council (FTC) 2014 The Meat Training Council rebranded to Food and Drink Training and Education Council or now commonly known as FTC 2016 2017 Terry Fennell promoted to Chief Executive Officer and Responsible Officer for FDQ FDQ introduced their first EPA Standard 2018 2022 Jane Downes appointed as Director of FDQ Christine Walsh appointed Chief Executive Officer for the Food and Drink Training and Education Council (FTC) Follow our Socials LinkedIn

Discover how the Level 2 Fishmonger-ST0194 End-point Assessment can advance your skills. Learn more about Level 2 Fishmonger training. Level 2 Fishmonger - ST0194 End-point Assessment The Level 2 Fishmonger End-point Assessment (EPA) consists of three elements: Knowledge Test Practical Observation Professional Dialogue and Interview The End-point Assessment must be completed within 12 weeks of the EPA Gateway. The standard charge for EPA is 15-20% of the IfATE maximum funding rate. To view FDQ's Fee's Policy, click the button below. EPA Fees FDQ Guide to EPA The Guide to EPA was created to give all parties guidance, support and a full understanding of the Level 2 Fishmonger Apprenticeship Standard EPA requirements. Level 2 Fishmonger v1.0 Level 2 Fishmonger v1.1 Retail and Instore Level 2 Fishmonger v1.1 Wholesale or Processing Qualification Specification Level 2 Fishmonger Qualification Specification Useful Links Supporting the Food Industry Food Industry Skills Switch to FDQ Guides & Resources Want to know more? Our experienced team is here to help! 0113 859 1266 fdq@fdq.org.uk Follow our Socials LinkedIn

Discover the Level 3 Lead Baker End-point Assessment for aspiring bakers. Level 3 Lead Baker - ST1349 End-point Assessment The Level 3 Lead Baker End-point Assessment (EPA) consists of three elements: Knowledge Test The End-point Assessment must be completed within 12 weeks of the EPA Gateway. Workplace observation with questioning The standard charge for EPA is 15-20% of the IfATE maximum funding rate. To view FDQ's Fee's Policy, click the button below. Interview underpinned by portfolio of evidence FDQ Guide to EPA The Guide to EPA was created to give all parties guidance, support and a full understanding of the Level 3 Lead Baker Apprenticeship Standard EPA requirements. Level 3 Lead Baker EPA Fees Useful Links Food Industry Skills Bakery and Cake Decoration Qualification Specification Level 3 Lead Baker Qualification Specification Switch to FDQ Guides & Resources Want to know more? Our experienced team is here to help! 0113 859 1266 fdq@fdq.org.uk Follow our Socials LinkedIn

Explore our Bakery and Cake Decoration. Bakery and Cake Decoration Qualification Group Qualifications FDQ Level 1 Award in Cake Decoration FDQ Level 1 Certificate in Cake Decoration FDQ Level 1 Foundation Award in Chocolate Tasting FDQ Level 2 Award in Professional Cake Decoration FDQ Level 2 Certificate for Proficiency in Baking Industry Skills FDQ Level 2 Certificate in Professional Bakery FDQ Level 2 Certificate in Professional Cake Decoration FDQ Level 2 Diploma for Proficiency in Baking Industry Skills FDQ Level 2 Diploma in Professional Bakery FDQ Level 3 Advanced Certificate in Professional Cake Decoration FDQ Level 3 Certificate for Proficiency in Baking Industry Skills FDQ Level 3 Diploma in Lead Baker FDQ Level 3 Diploma in Professional Bakery FDQ Level 5 Higher Diploma in Artisan Baking and Business Skills Still want some clarification? Why not check out our useful guides and resources Guides & Resources

FDQ yng Nghymru Gweld y dudalen yn Saesneg/View page in English Cenedl Bwyd a Diod Ffyniannus Mae gan Gymru enw da am gynhyrchu bwyd a diod o ansawdd uchel, gyda busnesau a gydnabyddir yn rhyngwladol yn cwmpasu gweithgynhyrchu bwyd, bragu, cynnyrch llaeth, prosesu cig, pobyddiaeth a lletygarwch. Wrth i’r diwydiant barhau i dyfu, mae datblygu gweithlu medrus yn hanfodol i gefnogi arloesedd, cynhyrchiant a llwyddiant yn y dyfodol. Cefnogi’r Diwydiant Bwyd a Diod yng Nghymru Mae’r diwydiant bwyd a diod yn sector blaenoriaeth yng Nghymru, gan wneud cyfraniad sylweddol at economi Cymru a darparu cyflogaeth ar draws gweithgynhyrchu bwyd, bragu, pobyddiaeth, lletygarwch a diwydiannau cysylltiedig. Mae FDQ yn cefnogi cyflogwyr, darparwyr hyfforddiant a rhanddeiliaid trwy ddatblygu a dyfarnu cymwysterau a gydnabyddir gan y diwydiant sy’n helpu i gynnal safonau uchel, datblygu sgiliau’r gweithlu a chefnogi dilyniant gyrfa ar draws y sector. Mae ein cymwysterau yn sail i bob un o lwybrau Fframwaith Prentisiaethau Bwyd a Diod Cymru, gan olygu mai FDQ yw’r unig sefydliad dyfarnu sy’n gweithredu yng Nghymru sy’n gallu darparu cymwysterau ar draws yr ystod lawn o lwybrau prentisiaethau bwyd a diod. Rydym yn gweithio’n agos gyda chyflogwyr a phartneriaid yn y sector i sicrhau bod ein cymwysterau’n parhau i ddiwallu anghenion esblygol y diwydiant a chefnogi datblygu sgiliau ledled Cymru. Cefnogi’r Sector Bwyd a Diod yng Nghymru Mae FDQ yn gweithio gydag ystod eang o sefydliadau ledled Cymru i gefnogi datblygu sgiliau a thwf y gweithlu, gan gynnwys cyflogwyr, darparwyr hyfforddiant a rhanddeiliaid allweddol yn y sector fel MEDR, y Ffederasiwn Bwyd a Diod a phartneriaid diwydiant eraill. Trwy weithio’n agos gyda’r sector, rydym yn sicrhau bod ein cymwysterau yn parhau i fod yn berthnasol i gyflogwyr ac yn parhau i gefnogi anghenion sgiliau’r diwydiant bwyd a diod yng Nghymru yn y dyfodol. Cymwysterau sydd ar gael yng Nghymru Mae FDQ yn cynnig ystod gynhwysfawr o gymwysterau rheoleiddiedig ar gyfer y sector bwyd a diod, gan gefnogi dysgwyr o lefel mynediad hyd at gymwysterau technegol uwch. Mae ein cymwysterau ar gael ar draws ystod eang o feysydd galwedigaethol gan gynnwys: Gweithgynhyrchu Bwyd Bragu Pobyddiaeth Cigyddiaeth a Phrosesu Cig Cynnal a Chadw Peirianneg Bwyd a Diod Lletygarwch Cymwysterau Technegol a Chydymffurfiaeth, e.e. Diogelwch Bwyd Rydym wedi ymrwymo i gynyddu argaeledd deunyddiau cymwysterau yn Gymraeg a Saesneg i gefnogi canolfannau a dysgwyr ledled Cymru. Mae’r Diploma Lefel 4 mewn Gweithrediadau Bragu a Bragdy bellach ar gael yn Gymraeg a Saesneg, gydag adnoddau pellach yn cael eu datblygu lle mae galw wedi’i nodi. Os hoffai eich canolfan gyflwyno cymhwyster FDQ yn Gymraeg, byddem yn falch o glywed gennych. Mae cymwysterau FDQ yn cael eu rheoleiddio gan Cymwysterau Cymru a’u cydnabod gan gyflogwyr ledled y sector bwyd a diod. Dysgwch fwy am ein cymwysterau yma

Discover how the Level 2 Butcher-ST0078 End-point Assessment supports aspiring butchers. Learn more about the Level 2 Butcher today! Level 2 Butcher - ST0078 End-point Assessment The Level 2 Butcher End-point Assessment (EPA) consists of three elements: Knowledge Test Observation with Questions A Butcher Apprentices EPA tests are completed on the same day and take up to 6 hours in total. The assessment must be completed within 12 weeks of the EPA Gateway. Interview Underpinned by Portfolio of Evidence The standard charge for EPA is 15-20% of the IfATE maximum funding rate. To view FDQ's Fee's Policy, click the button below. FDQ Guide to EPA The Guide to EPA was created to give all parties guidance, support and a full understanding of the Level 2 Butcher Apprenticeship Standard EPA requirements. Level 2 Butcher (Retail/Instore) V1.1 Level 2 Butcher (Process) V1.1 Level 2 Butcher (Retail/Instore) V1.4 Level 2 Butcher (Process) V1.4 EPA Fees Qualification Specification Level 2 Butcher Qualification Specification Useful Links Portfolio of Evidence Submission Template Animal Welfare & Meat Inspection Butchery Qualifications Switch to FDQ Guides & Resources Want to know more? Our amazing team is here to help! 0113 859 1266 fdq@fdq.org.uk Follow our Socials LinkedIn

Apprenticeships Standards we deliver L2 Butcher L2 Baker L2 Fishmonger L2 Food & Drink Process Operator L3 Lead Baker L2 Abattoir Worker L3 Food & Drink Technical Operator L3 Food Industry Technologist L3 Advanced Butcher L3 Food & Drink Maintenance Engineer L3 Drinks Dispense Technician L3 Metal Fabricator L4 Brewer L5 Dairy Technologist What does an End-point Assessment with FDQ look like? CLEAR Our priority is to ensure there are no surprises on the big day, for you and your apprentices. After booking an EPA with us, you can expect a pre-EPA site visit (or virtual visit ) where our EPA Managers outline the whole process in a straightforward way. So rest assured, everyone knows what to expect. SUPPORTIVE We want your apprentice to succeed. That's why we like to work with your provider ahead of gateway, providing a range of support materials including sample questions and apprentice guides, to help with preparation. FAIR Tests are aligned only to the key knowledge, skills and behaviours agreed in the standard. All of FDQ's independent examiners, managers and moderators have years of industry experience backed up by extensive training. Your apprentice are in safe hands. If they don't succeed first time we'll provide a full result notification with transcript showing possible improvements for the resit. EPA results are available within 8 weeks of the EPA taking place. FLEXIBLE As the Food & Drink Industry is a 24/7 business, so is ours. We work around your shift patterns to ensure your apprentice's End-point Assessment doesn't impact the day to day running of your operations. PROFESSIONAL We maintain a high standard of professionalism in all our interactions. When you book an End-point Assessment with FDQ, you can rely on our team to provide clear guidance and prompt responses to your enquiries. Our dedicated staff are equipped with knowledge and expertise to support you every step of the way, ensuring a seamless experience. FRIENDLY At FDQ, we believe in creating a warm and welcoming environment for our customers. From the moment you schedule an End-point Assessment, we're here for you. Whether you have a question or just need some assurance, our approachable team is always happy to help - just give us a call. Still want some clarification? Why not check out our useful guides and resources Guides & Resources

Explore Careers Hub for opportunities with FDQ, a leading not-for-profit charity in the Food and Drink industry. Discover career progression and benefits today! Work with FDQ Explore great opportunities Discover our latest vacancies Explore career pathways We're hiring! Explore the latest opportunities and make sure to keep checking for the latest job vacancies Apply Here Engineering EPA Examiner (Food and Drink) Apply Here External Quality Assurance (EQA) Consultants - Northern Ireland and Republic of Ireland Register Your Interest – Become an FDQ Examiner FDQ is always interested in hearing from experienced professionals who would like to work with us as an Examiner. Our Examiners play an important role in maintaining the quality, consistency and integrity of our qualifications by reviewing learner assessments and ensuring they are marked fairly and in line with FDQ's standards. We welcome expressions of interest from individuals with experience in the food and drink industry, education, training or assessment. Whether you currently work in the sector or have relevant industry experience, we'd be pleased to hear from you. If you would like to be considered for future Examiner opportunities with FDQ, please email people@fdq.org.uk with: Your CV or professional profile. A brief summary of your relevant experience. Your current location and areas of expertise. We'll review all expressions of interest and keep your details on file for future opportunities as our examiner network continues to grow. Apply Here An Awarding Organisation that suits you! Explore our range of Standards EPA Standards Follow our Socials LinkedIn

Discover top-notch Apprenticeship Qualifications. Explore diverse qualification groups to boost your career with Apprenticeship Qualifications. Apprenticeship Qualifications Qualification Group Qualifications FDQ Level 2 Diploma in Bakery FDQ Level 2 Diploma in Food and Drink Operations FDQ Level 2 Diploma in Professional Butchery FDQ Level 3 Diploma in Food & Drink Operations FDQ Level 3 Diploma in Food and Drink Engineering Maintenance Still want some clarification? Why not check out our useful guides and resources Guides & Resources