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We’re here to help you

We want to make sure your query reaches the right person first time

so we can respond as quickly as possible.

For general enquiries:


Call 0113 859 1266

For enquiries about quality assurance
or becoming a centre:


Call 0113 859 1266

For end-point assessment enquiries:


Call 0113 859 1266


General Feedback

We are keen to hear what you think of our products.

If you have any feedback regarding our qualifications or EPA,

please email us.

Are you a FDQ learner or apprentice?

Find out how to appeal

If you are a FDQ learner or apprentice who is dissatisfied with an
assessment outcome you have the right to appeal.

For our complaints policy press here and appeals policies can be found here.


Application for Reasonable Adjustment and Special Considerations

Find our Reasonable Adjustment policy here and our Special Consideration Policy here

The Application form for Reasonable Adjustments and Special Considerations can be found here.

Please email us with your details and 
one of our team will get back to you.

Qualification and Unit Certification 2021

FDQ approved centres claim certificates for units and qualifications achieved by our learners. FDQ prints certificate claims we receive from centres weekly. If you are an FDQ learner and you have achieved a unit or qualification and not received your certificate firstly please contact your college or training provider.


Please see FDQ Appeals and Complaints policies.  

Replacement certificates
If you have lost your qualification certificate and need a replacement

please email your details and we will get back to you.

Are you a FDQ Centre?

External Quality Assurance

All FDQ centres are externally quality assured (EQA) regularly but it’s an especially busy time for quality assurance at present, as academic years come to a close. Many of our centres have engaged with our team of External Quality Assurance Consultants (EQACs) recently. Great thanks for all your co-operation in ensuring this activity went as smoothly as possible. Remote EQA has featured heavily over the past year, presenting challenges and some increased efficiencies - hopefully our EQACs will be back on the road soon visiting our centres in person.

As all FDQ centres are quality assured - if you have not had your EQA visit as planned for this time of year, your designated EQAC will be in contact in the near future.

If you would like to discuss any of the past year’s challenges around VCRF, adapted assessment
email us and one of our team will get back to you.

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