Policies and Procedures
Policies and procedures are a key element of corporate governance. But at FDQ they are more than that. They reflect our daily commitment to ensure that our customers and staff are treated in a fair and consistent manner.
If you have any questions regarding any of the policies shown below, please contact us.
Application for Reasonable Adjustments form
To access the Reasonable Adjustment form click here
FDQ Modern Slavery Policy and Statement
To view FDQs Modern Slavery Policy and Statement please click here
Gateway evidence policy
To see FDQ's Gateway Requirements Policy please click here.
Equality and Diversity Policy
To view FDQs policy outlining Equality and Diversity please click here
FDQ Statement of customer service
FDQs Statement of customer service as outlined in the Centre Handbook
Arrangements for Reasonable Adjustments
In line with Ofqual requirements, please find our policy regarding reasonable adjustments.
To view FDQ's Safeguarding Policy click here
How we make our assessment decisions
FDQ undertakes several by our End-Point Assessment service to ensure that a robust assessment process has been followed and grading decisions have been made in a fair and consistent manner. Please click here to find out about the process.
Arrangements for Special Considerations
In line with Ofqual requirements, please find our policy regarding special considerations.
Gateway Evidence Policy
To view FDQs policy outlining acceptable evidence for English and Maths certificates for end point assessment (EPA) gateway please click here.
FDQ wishes to provide the highest levels of service to its customers, for the full policy please click here.
Minimum Spend Policy
To view the minimum spend policy and implementation of the charge click here.
In line with the Public Interest Disclosure Act (PIDA), we have published our whistleblowing policy.
FDQ invoicing policy
In line with Ofqual requirements, please find our policy regarding invoicing.
Recognition of prior achievement policy (RPA)
In line with Ofqual requirements, please find our policy regarding RPA.
Recognition of prior learning policy (RPL)
In line with Ofqual requirements, please find our policy regarding RPL.
Fair processing notice
All information will be managed by FDQ in accordance with the data protection principles set out in the Data Protection Act 1998.
EPAO Malpractice policy
To view the EPAO Malpractice policy click here
Conflict of interest policy
In line with Ofqual requirements around endorsement of resources, please find out policy relating to this area.