As Head of Quality and Operations, Joe is responsible for the day to day smooth running of our quality and operations departments. A team player, Joe works closely with Jo and Kathy maintaining the high standards expected by ourselves, our customers and our external regulators.
For end-point assessment this means managing the quality of our assessment instruments and ensuring all activities associated with EPA are efficient and compliant. On the qualifications side of the business this involves maintaining qualifications, overseeing our EQAC’s activities and working with Kiera, Sophie and Charlotte to ensure we’re providing a friendly and responsive service to our centres.
Having already successfully completed an apprenticeship in Business Administration, Joe is now studying for the Level 5 Leadership and Management qualification.
Outside of work, Joe can often be found at a cricket ground following his favourite sport, possibly nursing a pint (or two) at the same time!